Renewal Success Specialist

Overview

Role focused on reducing churn and driving customer retention through data analysis and collaboration.

Ideal candidate has 3+ years in Customer Success within a SaaS organization and strong analytics skills.

Locations

• Spain

Requirements

• 3+ years in Customer Success
• Experience managing large customer portfolio
• Strong work ethic and customer-centric mindset

Responsibilities

• Analyze customer health data
• Engage with at-risk customers
• Monitor intervention effectiveness