Enterprise Implementation Manager

Overview

Role focused on ensuring customer success and effective implementation of Altium's Enterprise solutions.

Ideal candidate has 5+ years in EDA customer success and is fluent in German.

Locations

• United Kingdom

Requirements

• Degree in Electrical/Mechanical Engineering or equivalent
• 5+ years in customer success or account management in EDA
• Fluent in German

Responsibilities

• Manage implementation projects
• Collaborate with technical support
• Build customer relationships
• Drive customer adoption of AES
• Handle escalations
• Promote best practices
• Advocate for customers
• Reduce churn

Benefits

• Private health insurance
• Pension scheme
• Mental health support
• Professional development
• 28 days holiday
• Home internet allowance
• Flexible working
• Free lunch and snacks