Enterprise Implementation Manager

Overview

Role focused on ensuring customer success with Altium's Enterprise solutions post-sale.

Ideal candidate has 5+ years in customer success within EDA and strong project management skills.

Locations

• United States

Requirements

• Bachelor's/Master's in Engineering
• 5+ years in customer success or account management
• Experience in EDA
• Excellent communication skills
• Ability to travel 30%

Responsibilities

• Manage customer implementation
• Drive adoption of AES
• Collaborate with support and R&D
• Handle escalations
• Build customer relationships
• Promote best practices
• Reduce churn
• Advocate for customers

Benefits

• Medical, Dental, Vision Plans
• 401(k) Plan with match
• Paid holidays
• Flexible working arrangements
• Professional development support
• Free lunch and snacks
• Home internet allowance
• Employee referral programs