EMEA Enterprise FAE Manager

Overview

Role involves leading a team of FAEs to support enterprise customers with technical expertise.

Ideal candidate should have 8+ years of experience in technical roles and strong leadership skills.

Locations

• United Kingdom

Requirements

• Bachelor's or Master's degree required
• 8+ years of experience in technical pre-sales or customer support
• 3+ years in a leadership position
• Fluency in English and German
• Strong knowledge of industry-specific technology
• Proven ability to lead technical teams
• Excellent communication and interpersonal skills
• Experience with enterprise customers

Responsibilities

• Lead and develop a team of FAEs
• Define strategies for enterprise customer support
• Collaborate with Sales and Engineering teams
• Drive technical training programs
• Support sales cycle with technical expertise
• Maintain relationships with enterprise customers
• Track performance metrics for the FAE team
• Stay updated on industry trends

Benefits

• Private health insurance
• Pension scheme
• Mental health support
• Professional development support
• 28 days' holiday
• Home internet allowance
• Flexible working arrangements
• Free lunch and snacks