Customer Support Specialist

Overview

Role focused on delivering exceptional customer support and troubleshooting for B2B payments.

Ideal candidate has 2-3 years in customer support and strong technical troubleshooting skills.

Candidates must be located in Toronto

Locations

• Canada, Ontario, Toronto

Requirements

• 2-3 years in customer support
• Degree in related field preferred
• Experience with ticket systems like Zendesk

Responsibilities

• Resolve customer support requests
• Guide customers through troubleshooting
• Collaborate with engineering team

Benefits

• Competitive salary
• Comprehensive benefits
• Professional development opportunities