Alma

IT Engineer 2

Alma

Overview

Role involves developing IT solutions to enhance employee experience and business operations.

Ideal candidate has 3+ years in IT support with strong troubleshooting skills in a mixed-platform environment.

95k usd / yearremotemidpermanentfull-timeEnglishGoogle WorkspaceSlackZoomAWSAzureGCPAPIs

Locations

  • United States

Requirements

  • 3+ years in Technical Support
  • Experience with mixed-platform troubleshooting
  • Proficient in core SaaS services administration

Responsibilities

  • Administer hardware and software tools
  • Provide technical support
  • Educate employees on security
  • Drive IT domain iterations
  • Support SOC 2 audits
  • Participate in team meetings
  • Manage procurement supply chain
  • Apply emerging AI technologies

Benefits

  • Health insurance
  • 401K plan
  • Monthly therapy stipend
  • Monthly co-working stipend
  • Monthly work-from-home stipend
  • Comprehensive parental leave
  • Flexible PTO
  • 12 paid holidays