Clinical Concierge Agent

Overview

Role involves providing compassionate support to patients and providers in a telehealth setting.

Ideal candidate has 1.5+ years in healthcare support and strong communication skills.

Locations

• United States

Requirements

• 1.5+ years in support role
• Certified Medical Assistant preferred
• Strong communication skills
• Attention to detail
• Technical proficiency

Responsibilities

• Support patients and providers
• Manage medical documentation
• Relay updates and recommendations
• Provide patient support via multiple channels
• Assist with scheduling and inquiries
• Ensure accuracy in patient information
• Stay informed about clinical workflows