Customer Success Account Manager (Italian Speaking)

Overview

Account Manager responsible for managing and expanding customer accounts in healthcare.

Ideal candidate has 2+ years in sales with strong negotiation skills and SaaS experience.

Locations

• Italy, Lombardy, Milan
• Germany, Bavaria, Munich

Requirements

• At least 2 years in sales or customer-facing roles
• Strong negotiation skills
• Native Italian speaker, good English proficiency

Responsibilities

• Manage and expand customer accounts
• Drive upselling and contract renewals
• Collaborate with cross-functional teams
• Launch outbound call campaigns
• Close upgrades and additional modules
• Maintain proactive customer relationships

Benefits

• Laptop and office equipment
• Bonus for language courses
• Training and personal growth opportunities
• Partnership with psychotherapy platform
• Regular company reunions
• Snacks and drinks in the office