Professional Services Consultant (Infusion)

Overview

Role involves leading customer implementations and services projects in the U.S. Infusion team.

Ideal candidate has 4+ years of SaaS consulting experience and strong leadership skills.

Preferred candidate location is within the Greater Toronto Area

Locations

• Canada, Ontario, Toronto

Requirements

• 4+ years in SaaS consulting
• 2+ years in leadership
• Bachelor's degree in related field

Responsibilities

• Lead customer discovery phases
• Serve as trusted advisor
• Support project delivery
• Deliver data-driven consulting
• Collaborate on post-stabilization transitions
• Support and mentor implementation specialists
• Contribute to scalable services offerings
• Provide feedback to junior team members

Benefits

• Comprehensive benefits
• Flexible hybrid work model
• Annual lifestyle and wellness expense program
• Parental leave top-up program
• Flexible vacation and paid volunteer time
• Career growth opportunities
• Employee perks and vendor discounts