Enterprise Renewals Manager EMEA

Overview

Role focused on managing renewals and driving customer success in EMEA.

Ideal candidate has 5+ years in customer success with strong negotiation skills in Enterprise SaaS.

Locations

• United Kingdom, England, London

Requirements

• 5+ years in Post-Sales/Customer Success/Account Management
• Experience in Enterprise SaaS
• Negotiation skills for large contracts

Responsibilities

• Lead renewals process
• Engage with decision-makers
• Negotiate renewal contracts
• Identify upsell opportunities
• Develop renewal engagement playbook

Benefits

• Competitive pension scheme
• Mental health support
• Flexible time off
• Transportation benefits
• Lifestyle wallet
• Supplemental insurance
• Family planning support
• Legal services