Production Support Analyst

Overview

Role ensuring smooth operations of the Airspace platform and addressing production support needs.

Ideal candidate should have 2-3 years in software support with strong problem-solving skills.

Locations

• United States

Requirements

• 2-3 years in software support or testing
• Excellent communication skills
• Detail-oriented

Responsibilities

• Analyze and resolve customer support issues
• Monitor platform functionality
• Develop production support materials

Benefits

• High-quality health, dental, and vision plans
• Unlimited PTO
• 401K with company match