Technical Customer Success Associate/Manager (Healthcare IT)

Overview

Role involves ensuring healthcare clients successfully integrate and maximize value of SwiftMR software.

Ideal candidate should have 5+ years in healthcare IT support with strong technical and communication skills.

Locations

• United States

Requirements

• 5+ years in healthcare IT support
• Proficiency with TCP/IP and DICOM networking
• Experience with MRI systems and PACS
• Strong problem-solving skills
• Excellent communication skills

Responsibilities

• Configure and deploy SwiftMR
• Connect SwiftMR to MRI systems
• Act as primary technical resource for clients
• Provide troubleshooting for integration issues
• Conduct regular client check-ins

Benefits

• Health Care Plan
• Paid Time Off
• Training & Development
• Work from home
• Occasional business travel