Staff Software Engineer, Full Stack (Agent Experience)

Overview

Role involves setting technical strategy and collaborating across teams to enhance agent experience.

Ideal candidate has 8+ years of experience and is proficient in backend and web app development.

Locations

• United States

Requirements

• 8+ years experience
• Proficient in backend systems
• Experience with web apps
• Strong communication skills
• Bachelor's degree or equivalent experience

Responsibilities

• Set technical strategy
• Collaborate across teams
• Define technical solutions
• Ensure team operations
• Foster quality culture
• Develop team talent

Benefits

• Health care coverage
• Flexible Spending Wallets
• Competitive vacation and holiday schedules
• Employee stock purchase plan