Technical Account Manager

Overview

Role focused on maximizing customer value from Aerospike's real-time data platform.

Ideal candidate should be technically skilled with strong customer-facing abilities and experience in distributed systems.

Locations

• United States

Requirements

• Strong Linux experience
• Hands-on experience with Aerospike or similar databases
• Cloud expertise: AWS, Microsoft Azure, Google Cloud
• Excellent problem-solving skills
• Strong customer-facing skills
• Experience providing technical training
• Ability to work under pressure
• Self-starter with minimal supervision

Responsibilities

• Act as primary technical contact for customers
• Provide guidance on best practices
• Troubleshoot complex technical issues
• Conduct technical reviews
• Deliver technical training
• Advocate for customer needs
• Assist in upgrades and migrations
• Monitor key performance metrics