Contact Center Representative

Overview

Role involves managing calls to schedule health assessments and provide customer support.

Ideal candidate has 2+ years of call center experience and excellent communication skills.

Applicants must be eligible to work in the United States

Locations

• United States

Requirements

• 2+ years call center experience
• Outgoing personality
• Excellent communication skills

Responsibilities

• Handle inbound and outbound calls
• Schedule health assessment visits
• Address customer needs and complaints
• Build relationships with customers
• Utilize software and tools
• Meet call center metrics
• Make sales recommendations
• Participate in training

Benefits

• PTO
• health benefits
• dental benefits
• vision benefits
• group life insurance
• short-term disability
• long-term disability
• training bonus