Customer Success Manager (Aesthetic Clinics)

Overview

Role focused on managing customer success and operational support for clinics.

Ideal candidate has 3-5 years in customer success with experience in healthtech or B2B SaaS.

Candidates must have current and valid authorization to work in the country where they are applying

Locations

• United States, Illinois
• United States, Colorado

Requirements

• 3-5 years experience in customer success
• Experience with international healthcare clients
• Familiarity with support ticketing systems

Responsibilities

• Lead and manage customer success team
• Create training guides and processes
• Troubleshoot technical issues

Benefits

• Equity participation
• Growth opportunities
• Flexible working hours