Senior Manager, Content Marketing

Overview

Role involves leading content marketing strategies and managing a team to enhance brand presence in AI customer service.

Ideal candidate has 8+ years of content leadership experience in a B2B tech environment, particularly in AI.

Locations

• Canada

Requirements

• 8+ years in content leadership
• Experience in deep tech or B2B
• Skilled in AI and analytics tools
• Ability to simplify complex topics
• Experience managing teams
• Align stakeholders towards content goals

Responsibilities

• Establish Ada's voice in AI customer service
• Produce engaging high-quality content
• Maintain cohesive brand voice
• Implement AI-first workflows
• Optimize content performance using analytics
• Lead a results-driven content team

Benefits

• Unlimited vacation
• Comprehensive health benefits
• Wellness account
• Employee assistance plan
• Flexible work schedule
• Remote-first options
• Learning and development budget
• Work from home budget