Partner Success Director, Commercial and Enterprise

Overview

Role focused on ensuring customer satisfaction and expansion of solutions in healthcare.

Ideal candidate has 5+ years in enterprise health systems and strong communication skills.

Locations

• United States

Requirements

• 5+ years in enterprise health systems
• Proven experience in Customer/Partner Success
• Strong understanding of healthcare ecosystem

Responsibilities

• Build relationships with clinicians
• Provide product training and onboarding
• Identify expansion opportunities with customers
• Monitor clinician satisfaction
• Collaborate with sales team
• Support clinician users
• Track customer expansion metrics

Benefits

• Generous time off
• Comprehensive health plans
• Paid parental leave
• 401k matching
• Learning and development budget
• Sabbatical leave
• Competitive compensation and equity