Technical Account Manager

Overview

Role involves managing high-impact customer engagements as a Technical Account Manager.

Ideal candidate has 5-7+ years of experience in a TAM role with strong technical and communication skills.

Locations

• United States

Requirements

• 5-7+ years in TAM role
• 5-7+ years in enterprise SaaS support
• Exceptional troubleshooting skills
• Experience with executive-level stakeholders
• Hands-on experience with internet and networking technologies

Responsibilities

• Serve as a technical resource for escalated accounts
• Act as a trusted technical advisor
• Lead technical discussions
• Conduct health checks and assessments
• Collaborate with internal teams

Benefits

• Competitive compensation
• Equity participation
• Flexible PTO
• Generous healthcare coverage
• Fully distributed workforce