Client Success & Account Manager

Overview

Role involves managing client relationships and ensuring service excellence in healthcare.

Ideal candidate has 5+ years in client success or account management in healthcare or insurance.

Locations

• China

Requirements

• 5+ years in client success or account management
• Fluent in English
• Proficient in Cantonese

Responsibilities

• Manage onboarding and account expansion
• Develop account plans
• Conduct performance reviews
• Track client KPIs
• Collaborate with teams
• Represent company at events
• Support commercial conversations
• Gain insights in APAC Insurance and Pharma

Benefits

• Coursera training access
• Travel insurance
• Netflix account
• Digital health services for family
• Career growth opportunities
• Supportive culture