Customer Support Engineer

Overview

Technical engineer role focused on resolving customer issues and collaborating with teams.

Ideal candidate should have 2+ years in L2 technical support with strong troubleshooting skills.

Locations

• Hungary, Budapest, Budapest

Requirements

• At least 2 years of L2 technical support experience
• Experience with Windows & Linux
• Knowledge of MSSQL databases
• Strong English skills

Responsibilities

• Resolve customer tickets
• Troubleshoot technical issues
• Collaborate with teams
• Write knowledge base articles
• Follow procedures and guidelines

Benefits

• Work from home options
• Private health insurance
• Volunteering Time Off
• Flexible working hours
• Partial compensation for glasses
• 3 extra sick leave days