Technical Customer Success Manager

Overview

Role involves managing customer success and technical support for Medicaid clients.

Ideal candidate has experience with Medicaid data and strong project management skills.

Locations

• United States

Requirements

• Experience with Medicaid data sets
• Experience with FHIR IGs
• SQL skills
• Project management skills

Responsibilities

• Analyze and solve data issues
• Manage client relationships
• Evaluate customer needs
• Coordinate client deliverables
• Support customer portfolio
• Collaborate with cross-functional teams
• Promote product value
• Educate clients on product capabilities